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How to change your password

If you ever believe your password has been compromised, you can change it to keep your account secure.

  1. Open the Settings screen.

    After signing in, click your Mote handle in the upper right corner of the screen.

    The Settings screen is used to manage your Mote account.

  2. Click Change your password.

  3. Enter your current password and the new password you want to use.

    • You must enter your new password twice to ensure you have entered it correctly.
    • Your password must be at least 8 characters long.

    We handle your password securely, but other sites may not. For this reason we recommend using a unique password you do not use to access other sites or services. Ideally, use a secure password manager that can generate and store a secure password for you.

You will return to the Settings screen when the operation is complete.

Remember to use your new password the next time you sign in. If you have forgotten your existing password and can’t sign in, you can reset your password.